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2020/06/30
NOTICE: RESUMPTION AND TEMPORARY SUSPENSION OF ACCEPTANCE, DELIVERY DELAYS OF MAIL ITEMS DESTINED TO VARIOUS COUNTRIES/TERRITORIES (AS OF JULY 1, 2020).
Due to the ongoing COVID-19 (new coronavirus) pandemic, many countries and regions have undertaken measures to suspend acceptance of international mail as well to reduce and/or suspend the number of flights to/from Japan.

On June 30th, Japan Post announced that it will resume acceptance of some international mail for a group of few countries and regions in which sufficient transportation capability has been secured.

The latest list of countries and regions for which international mail services still remain temporarily suspended can be found below:
https://www.post.japanpost.jp/int/information/2020/0630_01_01_en.pdf
(effective from July 1st, 2020)

Customers who have submitted orders with the EJ ANiME Store for items currently available may encounter considerable delivery delays due to the global reduction of flights and to local public health measures. These measures have worldwide repercussions, so please bear in mind that delays may also occur for addresses in areas not included in the abovementioned list from Japan Post.

We apologize for the inconvenience and hope that we can count on your continued understanding and support.
2020/06/18
NOTICE: RESUMPTION AND TEMPORARY SUSPENSION OF ACCEPTANCE, DELIVERY DELAYS OF MAIL ITEMS DESTINED TO VARIOUS COUNTRIES/TERRITORIES (AS OF JUNE 19, 2020).
Due to the ongoing COVID-19 (new coronavirus) pandemic, many countries and regions have undertaken measures to suspend acceptance of international mail as well to reduce and/or suspend the number of flights to/from Japan. As such, transportation routes have been severely impacted and have caused Japan Post to announce a temporary suspension of acceptance of international mail items (including EMS) to certain areas on April 2nd. Some of the suspensions have been lifted while new ones have also been added on June 18th.

The latest list of impacted countries and regions can be found in the link below:
https://www.post.japanpost.jp/int/information/2020/0618_01_01_en.pdf
(effective from JUNE 19, 2020)

These measures have worldwide repercussions, so please bear in mind that considerable delivery delays may also occur for addresses in areas not included in the abovementioned list from Japan Post.

We apologize for the inconvenience and hope that we can count on your continued understanding and support.
2020/06/05
NOTICE: TEMPORARY SUSPENSION, DELAY AND RESUMPTION OF INTERNATIONAL MAIL FOR SOME COUNTRIES AND REGIONS (AS OF JUNE 5, 2020).
Thank you for visiting the EJ ANiME STORE.

Postal service providers have issued a notice through the Universal Postal Union (UPU) recently regarding the handling of international mail parcels amid the ongoing COVID-19 (new coronavirus) pandemic. Part of this notice includes an update on the handling of international mail items in Japan.

Please bear in mind that considerable delivery delays may also occur for addresses in areas not included in the latest list of temporary shipping suspensions issued by Japan Post (link below).
https://www.post.japanpost.jp/int/information/2020/0604_01_01_en.pdf
(effective from June 5, 2020)
Further changes in the status of international mail services are expected due to the ongoing efforts to contain the spread of the virus. Changes that may potentially affect our customers will be reported on this page.

We apologize for the inconvenience and hope that we can count on your continued understanding and support.
2020/05/29
NOTICE: TEMPORARY SUSPENSION OF INTERNATIONAL MAIL DELIVERY TO THE UNITED STATES AS WELL AS TO SOME OTHER COUNTRIES AND REGIONS (AS OF MAY 28, 2020).
Thank you for visiting the EJ ANiME STORE.

Due to the ongoing COVID-19 (new coronavirus) pandemic, many international flights have been suspended and international air freight has been drastically reduced. As a result, deliveries of international mail packages to the United States are incurring significant delays. Given the circumstances above, Japan Post announced a temporary suspension of acceptance of EMS international parcels to the U.S. as well to other countries and regions (listed in the link below).
https://www.post.japanpost.jp/int/information/2020/0528_01_01_en.pdf
(effective from May 29, 2020)

These measures have worldwide repercussions, so please bear in mind that considerable delivery delays may also occur for addresses in areas not included in the abovementioned list from Japan Post.

We apologize for the inconvenience and hope that we can count on your continued understanding and support.
2020/04/27
NOTICE: TEMPORARY SUSPENSION OF SHIPMENTS DURING CONSECUTIVE HOLIDAYS (GOLDEN WEEK).
Thank you for visiting the EJ ANiME STORE.

Due to the upcoming long period with consecutive holidays in Japan (Golden Week), order shipments will be temporarily suspended from May 2, 2020 (Saturday) to May 6, 2020 (Wednesday).

Orders for in-stock items received during the above period will be shipped in the order they were received from May 7 onwards.

We apologize for this inconvenience and appreciate your kind understanding.
2020/04/23
NOTICE: TEMPORARY SUSPENSION OF INTERNATIONAL MAIL DELIVERY TO THE UNITED STATES AS WELL AS TO SOME OTHER COUNTRIES AND REGIONS (AS OF APRIL 23, 2020).
Thank you for visiting the EJ ANiME STORE.

Due to the ongoing COVID-19 (new coronavirus) pandemic, many international flights have been suspended and international air freight has been drastically reduced. As a result, deliveries of international mail packages to the United States are incurring significant delays. Given the circumstances above, Japan Post announced a temporary suspension of acceptance of EMS international parcels to the U.S. as well to other countries and regions (listed in the link below).
https://www.post.japanpost.jp/int/information/2020/0423_03_en.html
https://www.post.japanpost.jp/int/information/2020/0423_01_01_en.pdf
(effective from April 24th, 2020)

These measures have worldwide repercussions, so please bear in mind that considerable delivery delays may also occur for addresses in areas not included in the abovementioned list from Japan Post.

We apologize for the inconvenience and hope that we can count on your continued understanding and support.
2020/04/09
NOTICE: TEMPORARY SUSPENSION AND/OR DELAY OF INTERNATIONAL SHIPPING TO SOME COUNTRIES AND REGIONS (UPDATED ON APRIL 9, 2020).
Thank you for visiting the EJ ANiME STORE.

Due to the ongoing COVID-19 (new coronavirus) pandemic, many countries and regions have undertaken measures to suspend acceptance of international mail as well to reduce and/or suspend the number of flights to/from Japan. As such, transportation routes have been severely impacted, which caused Japan Post to announce a temporary suspension of acceptance of international mail items (including EMS) to certain areas (effective from April 2nd, 2020) (*updated on April 9, 2020).

The list of impacted countries and regions can be found in the link below:
https://www.post.japanpost.jp/int/information/2020/0409_01_en.html

Customers who have submitted orders with the EJ ANiME Store for items currently available may encounter considerable delivery delays due to the global reduction of flights and to local public health measures. These measures have worlwide repercussions, so please bear in mind that delays may also occur for addresses in areas not included in the abovementioned list from Japan Post.

We ask for your kind understanding and apologize for the inconvenience.
2020/04/09
Notice: Shipment delay for the Saekano Ukiyo-E Woodblock Print.
Thank you for shopping at the EJ ANiME STORE.

Due to the expanding impact of the COVID-19 (new coronavirus) pandemic, the scheduled shipment of the items below has changed:

・Saekano: How to Raise a Boring Girlfriend The Most Beautiful Heroines Ukiyo-E Woodblock Print
Scheduled release date: April 2020 ⇒ May 2020 (new shipping date)

We are terribly sorry for this inconvenience and appreciate your understanding.
2020/04/01
Notice: Temporary suspension and/or delay of international shipping to some countries and regions.
Thank you for visiting the EJ ANiME STORE.
Due to the ongoing COVID-19 (new coronavirus) pandemic, many countries and regions have undertaken measures to suspend acceptance of international mail as well to reduce and/or suspend the number of flights to/from Japan. As such, transportation routes have been severely impacted and have caused Japan Post to announce a temporary suspension of acceptance of international mail items (including EMS) to certain areas (effective from April 2nd, 2020 onwards). The list of impacted countries and regions can be found in the link below:
https://www.post.japanpost.jp/int/information/2020/0401_02_01_en.pdf
Customers who have submitted orders with the EJ ANiME Store for items currently available may encounter considerable delivery delays due to the global reduction of flights and to local public health measures. We ask for your kind understanding and apologize for the inconvenience.
2020/03/27
Notice: Temporary suspension of shipments on March 31st due to inventory taking.
Thank you for visiting the EJ ANiME STORE.
We would like to inform our valued customers that shipments will be temporarily suspended on March 31st, 2020 for inventory taking. All orders of currently available items received on that day will be shipped at the earliest possible opportunity (i.e. as soon as stock taking comes to a conclusion).  

We deeply apologize for this inconvenience and appreciate your understanding.
2020/03/26
Pre-order items can now be bought together with other products (effective from March 26, 2020 JST).
Thank you for visiting the EJ ANiME STORE.
We are happy to announce that it is now possible to place orders combining pre-order items and in stock products. We hope that fans will be able to take advantage of this opportunity as the introduction of this new function coincides with the opening of worldwide exclusive pre-orders for official "SEKIRO: SHADOWS DIE TWICE" goods.
Please take note of the following rules for orders combining currently available products and pre-order items.

【Notice for orders combining items with different release dates】
When submitting an order that includes (A) a pre-order product andcurrently available item or (B) two or more pre-order items with different release dates, the shipping date will be set to match the latest release date among the items included . (Note: Orders comprising of pre-order items with different release dates are only possible in case the release date of each item is within a 60-day period. Some items may only be combined with products from a specific category or may simply not be combined. We apologize for the inconvenience and appreciate your understanding).
We accept neither split order nor cancellation requests, so when placing an order please make sure to check the month displayed as "Shortest shipping date". If you agree with the displayed date, proceed with your order. If not, please remove some of the items from your cart and check for changes in the "Shortest shipping date."
2020/03/19
Server Maintenance.
Thank you very much for your support of EJ ANiME STORE.
The EJ ANiME STORE will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.
Closed for Maintenance:
Mon, Mar 23, 2020 AM 10:00 - PM 3:00 JST
The EJ ANiME STORE will not be available during these times.
2020/03/13
Considerable delays expected for deliveries to Korea, Hong Kong and Macau.
The introduction of entry restrictions between China and Japan imposed severe limitations on both arrival and departure of aircraft, greatly reducing the mail traffic between the two countries and in the region as a whole. As a result, EMS shipments to China have been temporarily suspended.
Due to the above mentioned circumstances, delivery of international mail parcels addressed to Korea, Hong Kong and Macau are also expected to suffer considerable delays for the foreseeable future.
For more details, please check the following link: https://www.post.japanpost.jp/int/information/2020/0312_01_en.html
2020/03/09
We expanded our service area to cover a total of 79 countries and regions!!
Thank you for visiting the EJ ANiME STORE.
We are glad to inform that our service area has been expanded to cover
a total of 79 countries and regions (please refer to the list below).
The list of accepted credit cards has also been expanded! In addition
to MasterCard, VISA and American Express, we are now also accepting
payments by cards issued by the following carriers: JCB, Diners Club, and Discover.
We sincerely look forward to your patronage.

Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Brazil,
Brunei Darussalam, Bulgaria, Cambodia, Canada, Chile, Colombia, CostaRica,
Croatia, Cuba, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, El Salvador, Estonia, Finland,
France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia,
Ireland, Israel, Italy, Jordan, Korea, Kuwait, Latvia, Luxembourg, Macao, Macedonia, Malaysia,
Malta, Martinique, Mexico, Monaco, Morocco, Netherlands, New Caledonia, New Zealand, Norway, Peru,
Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Russian Federation, Samoa, Saudi Arabia,
Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden,Switzerland, Taiwan, Thailand, Turkey,
Ukraine, United Arab Emirates, United Kingdom, United States, Vietnam
 
2020/01/30
Shipment Delays Due to Increased Mail Volumes.
Thank you for your continued support of EJ ANiME STORE products.
 
Please note there has been a considerable delay in the delivery of outbound mail items, especially for EMS, due to the longer time needed for processing at the airport and the offices of exchange and Customs clearance procedure (especially to regions in China, Hong Kong and Macau).
  
We apologize for any inconvenience this may cause and hope for your understanding.
 
For more information please refer to the link below:
https://www.post.japanpost.jp/int/information/unkou_en.html