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Contact Us

Contact Information

  • Please note that we can only answer inquiries related to this website proper and its policies, as well as to our listed product offerings.
  • For questions related to EJ ANiME Store membership (KADOKAWA-ID), please use the link below.
    https://id.kadokawa.co.jp/kadokawa/help_en.html

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Customer Support Hours: Weekdays 10:00 - 18:00 JST

Closed on weekends, Japanese national holidays, and other days as announced.